At bolaking, your privacy is more than a legal obligation — it is our sincere commitment. This document transparently explains how we collect, use, store, and protect your personal information as a member of our platform.
Every decision involving your data is made based on these six core principles. This is the foundation of trust we build with every bolaking member.
Bolaking only collects data that is strictly necessary for platform operations. No data is collected excessively or for purposes unrelated to the services you use.
All personal and financial data transmitted through the bolaking platform is protected with 256-bit SSL encryption — the same security standard used by leading banking institutions.
Your data is accessible only to bolaking staff who have a legitimate need to do so. All access is recorded and monitored to ensure no unauthorised use occurs.
We have nothing to hide about how we manage your data. This Privacy Policy is written in plain, easy-to-understand language — not confusing legal jargon — so every member knows exactly what happens with their information.
Bolaking does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. Your data belongs to you, not us.
You have the right to access, correct, or request the deletion of your personal data at any time. Your request will be taken seriously and resolved within the stipulated timeframe.
Note: This Privacy Policy is part of the bolaking Terms and Conditions. By using our platform, you agree to the terms set out in this document.
Bolaking ("we", "Platform", or "Company") takes the privacy of every member using our services seriously. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of your personal information when you use the bolaking website at bolaking.onl and all related services.
We understand that trust is the foundation of our relationship with every member. That is why we are committed to managing your personal data responsibly, transparently, and in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant data protection regulations.
If you have any questions after reading this Privacy Policy, our team is ready to assist. Contact details can be found at the end of this document.
Bolaking collects various types of information depending on how you interact with our platform. The following are the categories of data we collect:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, identification card number, gender | Registration form, KYC process |
| Contact Data | Email address, phone number, residential address | Account registration, profile updates |
| Financial Data | Bank account number, transaction records, deposit and withdrawal history | Payment processing, KYC verification |
| Technical Data | IP address, browser type, operating system, device data | Automated system logs during access |
| Usage Data | Game records, betting habits, active hours, favourite games | Automatic in-platform activity |
| Communication Data | Customer support conversation records, emails, feedback | Direct interaction with our team |
bolaking never collect sensitive information such as biometric data, health information, or religious beliefs unless specifically required by applicable law.
We use the personal data we collect solely for legitimate, clearly stated purposes. The following are the primary purposes for which your data is used:
You may withdraw consent to receive marketing communications at any time through your account settings, without affecting any other services you use.
Bolaking does not sell or trade your personal data to any external parties for commercial purposes. However, in certain limited situations, we may need to share your information with the following parties:
Every third party that receives your data from bolaking is contractually bound to handle that information at the same or higher level of security as our own standards.
Protecting your data is our highest priority. bolaking continuously invests in cutting-edge security infrastructure to ensure your personal and financial information is always shielded from cyber threats and unauthorized access.
Key security measures we have implemented include:
While we take all reasonable steps to protect your data, no system can be guaranteed 100% secure. Should any security incident affecting your data occur, we will notify you within the timeframe required by applicable law.
Bolaking uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use the following types of cookies:
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality and user experience of the bolaking platform.
As a bolaking member and data subject under Malaysia's data protection laws, you have the following rights, which we fully respect:
You have the right to request a copy of all personal data we hold about you at any time.
If your data is inaccurate or incomplete, you have the right to request an immediate correction.
You may request the deletion of your data, subject to any legal obligations binding on us.
You have the right to object to the processing of your data for marketing purposes at any time.
You may request your data in a machine-readable format for transfer to another platform.
In certain circumstances, you may request that we restrict how we use your data.
To exercise any of the above rights, contact our privacy team via live chat or official email. We will process your request within 30 business days from the date of receipt.
Bolaking retains your personal data for as long as your account is active or as long as it is needed to fulfil the purposes stated in this Privacy Policy. After account closure, your data will be retained for the following periods:
Once the retention period expires, your data will be securely deleted or permanently anonymised so it can no longer be linked to your personal identity.
The bolaking platform is intended exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we discover that we have inadvertently collected data from a person under the age of 18, we will take immediate action to delete that data and close the account in question.
If you believe that someone under the age of 18 has registered on our platform, please contact our team immediately so that appropriate action can be taken without delay.
Bolaking reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. The date of the latest update will always be displayed at the top of this document.
When significant changes are made to how we handle your personal data, we will notify you via:
Your continued use of the bolaking platform after any amendments take effect will be considered your acceptance of the updated Privacy Policy. If you do not agree with the changes, please discontinue use and close your account.
If you have any questions, concerns, or wish to exercise your rights regarding your personal data, you are welcome to reach us through the following channels:
Our privacy team is committed to responding to all inquiries within 3 business days. For formal data deletion or access requests, please include "Personal Data Request" in your email subject line so it can be processed with priority.